bbau 88 Privacy Policy
This document clearly explains how we collect, store, and protect your personal information.
Introduction
This Privacy Policy ("Policy") is issued by the bbau 88 platform ("we", "our") and applies to the website at https://bbau-88.cam and its related services. This Policy explains what information is collected about you when you use our website, create an account, or participate in our services, how that information is used, and what steps we take to protect it.
Accessing our platform or using our services constitutes your acceptance of the terms of this Policy. For the full terms governing use of bbau 88, please read our Terms and Conditions page, as the provisions set out there apply together with this Policy.
We take user privacy seriously and handle your personal information in accordance with international data protection standards. If you have any questions, please contact us at the address provided in the Contact section below.
Information Collection
We collect the following types of information for account registration and service operation on bbau 88:
2.1 Information you provide directly
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- Documents required for identity verification (copy of national ID card or passport)
- Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers
2.2 Automatically collected information
- IP address and device type
- Browser version and operating system
- Date, time, and session data when accessing the website
- Page visit patterns, click patterns, and navigation paths
- Information obtained through cookies and similar tracking technologies (see Section 5 for details)
2.3 Transaction and activity information
- Deposit and withdrawal amounts, dates, and methods
- Betting and gaming history
- Bonus claim records and records of participation in promotions
- Live chat and email support conversation logs
Use of Information
The information we collect is used only for specific purposes. bbau 88 does not sell your personal information to any third party for commercial purposes. We use your information for the following purposes:
- Creating, managing, and completing account verification
- Processing deposits, withdrawals, and all financial transactions
- Providing applicable bonuses and promotional offers
- Providing customer support via 24/7 live chat and email
- Preventing fraud, protecting account security, and detecting unauthorized access
- Meeting legal obligations and assisting with required investigations
- Monitoring website performance and improving service quality
- Analyzing account activity to support responsible gaming
- Personalizing services based on your preferences and language
We may send you important account-related notifications (security alerts, transaction confirmations). If promotional messages are sent, you will have the option to opt out of them.
Cookies and Tracking Technology
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our website remember your preferences and improve functionality.
5.1 Essential cookies
These cookies are necessary for the core functions of the website — maintaining login sessions, managing security tokens, and keeping form data secure. Without them, the service will not work properly.
5.2 Analytical cookies
These cookies help us understand which pages users visit most and how the website is being used. We use this information to improve our service.
5.3 Cookie controls
You can delete cookies or block non-essential cookies from your browser settings at any time. However, please note that disabling essential cookies may affect core functions such as logging into your account and making transactions.
Data Security
bbau 88 takes industry-standard technical and organizational measures to protect your information. Our security measures include:
- Securing all data transfers through SSL (Secure Sockets Layer) encryption
- Storing passwords using strong hashing algorithms — never in plain readable form
- An OTP verification option when accessing your account
- Automatic alert messages for suspicious login attempts
- Regular security audits and vulnerability assessments
- Access to sensitive information restricted to authorized personnel only
While we are committed to maintaining the highest level of security, no method on the internet is 100% secure. You should also stay alert — use a strong password and do not share your login details with anyone.
Data Retention Period
We retain your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- Active account data: for the entire period the account remains active
- Financial transaction records: for the number of years specified by applicable law after account closure
- Identity verification documents: for the period required by legal requirements
- Account closure requests: data is deleted after the applicable period once verification is complete
Once the specified period has ended, we securely delete your personal information or anonymise it so that it can no longer be linked to any individual.
Your Rights
As a bbau 88 user, you have the following rights regarding your own information:
8.1 Right to access information
You may request to know what information we hold about you. After verification, we will provide a summary of the relevant information within a set timeframe.
8.2 Right to correct information
If any information we hold about you is incorrect, you may request a correction. Basic information can be updated directly from account settings; for more complex changes, please contact the support team.
8.3 Right to delete information
Where there are no legal obligations and no active financial transactions, you may close your account and request that your personal information be deleted.
8.4 Right to object to processing
You may object to the use of your information for specific purposes. Please note, however, that stopping certain data processing may mean the related service can no longer be provided.
To exercise or submit any of these rights, see the Contact section below. For support on responsible gaming, please also visit our Responsible Gaming page, which contains information on account limits and self-exclusion.
Protection of Minors
bbau 88 services are for persons aged 21 or over only. We do not knowingly collect personal information from anyone under the age of 21.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and any collected information will be deleted.
If a parent or guardian suspects that their minor child is using our services, please contact us immediately.
Third-Party Services
Third-party software, such as game providers and payment services, operates on our website. These providers may have their own privacy policies and may collect certain information for their own purposes.
bbau 88 is not responsible for the data practices of third parties. We therefore recommend reading each provider's own privacy policy before interacting with them.
For payment processing — bKash, Nagad, Rocket, and Upay have their own privacy policies and handle financial transactions through their respective mobile banking platforms.
Changes to the Policy
This Privacy Policy may be updated from time to time as our services, technology, or legal requirements change. For any significant changes, we will:
- Update the "Last updated" date at the top of the Policy
- Send a notification to your registered email or mobile for important changes
- Display a visible notice on the website
Continued use of our services after a change will be taken as your acceptance of the updated Policy. We therefore recommend visiting this page regularly. To learn more about the full terms, rights, and responsibilities governing our services, please visit our About Us page.
Contact Us
If you have any questions about this Privacy Policy, wish to request access to or deletion of your information, or want to raise a concern about how your information is used, please contact us:
Email support: [email protected]
Live chat: 24 hours a day, 7 days a week — support available in Bengali and English
We will respond to your request as quickly as possible. For answers to more general questions, visit our FAQ page — there you will find answers to many questions about accounts, payments, and services.